Terms & Conditions

Introduction

These Terms & Conditions govern the use of the Boudica Property Solutions website and the services provided by Boudica Property Solutions.

By accessing this website or engaging our services, you agree to comply with these Terms & Conditions.

Services

Boudica Property Solutions provides specialist cleaning, biohazard remediation, pest control and property restoration services for residential and commercial clients.

All services are subject to availability, site assessment and agreement of scope prior to work commencing.

We reserve the right to refuse or withdraw services where conditions are unsafe, unlawful or outside the agreed project scope.

Quotations & Pricing

All quotations provided are based on the information available at the time of assessment.

Quoted prices may be subject to change if:
• Additional work is identified
• Site conditions differ from those originally disclosed
• Access restrictions or unforeseen hazards are present
• The scope of work changes during the project

Any changes to pricing or scope will be discussed and agreed before additional work is undertaken where possible.

Payments

Payment terms will be agreed prior to commencement of work.

Invoices must be paid within the agreed payment period stated on the invoice unless otherwise confirmed in writing.

Late payments may result in additional charges or suspension of future services.

Access & Site Responsibility

Clients are responsible for providing safe and reasonable access to the property or site where services are to be carried out.

Where applicable, utilities including electricity and water should be available during the service period unless otherwise agreed.

Boudica Property Solutions reserves the right to stop work if conditions become unsafe or inaccessible.

Health & Safety

All services are carried out in accordance with current health and safety legislation and industry best practices.

Clients must disclose any known hazards, contamination risks or dangerous conditions before work begins.

Our team reserves the right to use appropriate personal protective equipment, specialist chemicals and compliant waste disposal procedures where necessary.

Specialist Cleaning & Biohazard Services

Certain specialist services may involve hazardous materials, contaminated environments or sensitive situations.

While every effort is made to fully remediate affected areas, some structural damage, staining or odours may require additional restoration or repair work outside the scope of cleaning services.

All biohazard and hazardous waste removal is carried out in accordance with applicable regulations and compliant disposal procedures.

Pest Control Services

Pest control treatments are provided based on current evidence of activity and site conditions at the time of inspection.

While treatments are carried out professionally and in accordance with industry standards, complete eradication may require multiple visits, ongoing monitoring or client compliance with preventative recommendations.

We cannot guarantee permanent prevention of future infestations.

Cancellations

Cancellation requests should be made as soon as possible.

Boudica Property Solutions reserves the right to apply cancellation charges for late cancellations, missed appointments or where work has already been scheduled and resources allocated.

Liability

Boudica Property Solutions maintains appropriate insurance coverage for the services provided.

We shall not be held liable for:
• Pre-existing damage
• Structural defects
• Issues arising from undisclosed hazards or conditions
• Delays caused by circumstances beyond our control

Liability is limited to the value of the agreed service provided unless otherwise required by law.

Website Use

All content on this website, including text, branding, graphics and imagery, remains the property of Boudica Property Solutions unless otherwise stated.

Content may not be copied, reproduced or distributed without prior written permission.

Privacy

Any personal information submitted through this website or during the course of our services will be handled in accordance with our Privacy Policy.

Changes to Terms

Boudica Property Solutions reserves the right to amend these Terms & Conditions at any time without prior notice.

Updated versions will be published on this website.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Boudica Property Solutions
info@boudicapropertyservices.co.uk